Tactics
Content is your best product, definitely
How to Market your Online Store through Social Media
Community Leaders and Social Media Managers In Depth
8 tasks that define a social media workflow
Improve your results using the social web
How to save time on the Internet and make something happen
How to succeed quickly in the Social Web and the Internet – disruptive version
How to make the social web work for you
Human Media Metrics – Measuring Human Interactions on the Web
Human Media Practices